We have a community forum exclusively for accountants/accountants users. You can try to check this link and feel free to post if you have any questions:
Resolution for 'accountants users issue: 'how to map to tax returns?' available: Yes.
The accountants users issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the accountants users issue yourself by looking for a resolution described in the article. If it is a complex accountants users issue or you are unable to solve the issue, you may contact us by clicking here or by using other accountants users support options.
For more information about resolving issues related to accountants users in Quickbooks/QBO or to get support for the issue 'how to map to tax returns?', click the link below: