We’re unable to pull up your account for security purposes here in the Intuit Community forum . However, we can view charges in your account settings for your billing details.
- Click the Gear ⚙ icon at the right top on your QuickBooks Online account.
- Under Your Company, select Accounts […]
Resolution for 'Accounts and Settings issue: 'Why was I charged the normal amount for quick books online this month?' available: Yes.
The Accounts and Settings issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Accounts and Settings issue yourself by looking for a resolution described in the article. If it is a complex Accounts and Settings issue or you are unable to solve the issue, you may contact us by clicking here or by using other Accounts and Settings support options.
For more information about resolving issues related to Accounts and Settings in Quickbooks/QBO or to get support for the issue 'Why was I charged the normal amount for quick books online this month?', click the link below: