This is confusing:

“Client just sent over the 11/30/16 accountants copy which converted.”

Converted to what?

“However upon opening QB the new accountants copy does not seem to have been accepted and am getting the 12/31/15 balances”

You are not supposed to have a qbw Working file. And sending you the 11/30 file doesn’t […]

Resolution for 'accounts copy file issue: 'Will a 11/30/16 accountants copy be recognized for conversion on to a clients file that is a 12/31/15 accounts copy file?' available: Yes.

The accounts copy file issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the accounts copy file issue yourself by looking for a resolution described in the article. If it is a complex accounts copy file issue or you are unable to solve the issue, you may contact us by clicking here or by using other accounts copy file support options.

For more information about resolving issues related to accounts copy file in Quickbooks/QBO or to get support for the issue 'Will a 11/30/16 accountants copy be recognized for conversion on to a clients file that is a 12/31/15 accounts copy file?', click the link below: