An income acct called product sales?

Are these products held in inventory?  When you purchase your goods, they would be your inventory asset.  Then when they sell they go to cost of goods sold.

This article on inventory set up may help:

https://community.intuit.com/articles/1145670-inventory-overview-and-setup

Resolution for 'acct called product issue: 'How do I categorize income from products sold on Shopitfy, separate from my hours billed via invoices.' available: Yes.

The acct called product issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the acct called product issue yourself by looking for a resolution described in the article. If it is a complex acct called product issue or you are unable to solve the issue, you may contact us by clicking here or by using other acct called product support options.

For more information about resolving issues related to acct called product in Quickbooks/QBO or to get support for the issue 'How do I categorize income from products sold on Shopitfy, separate from my hours billed via invoices.', click the link below: