acct settings: Customer CC payments are not being deposited to the bank from QBO like they had been in the desktop version.The bank will not allow us to connect accounts.
When you convert to qbo, one of the steps is to move your desktop merchant services to the online version. You need to contact merchant services to do this. Click gear>acct settings>billing to get their number.
Resolution for 'acct settings issue: 'Customer CC payments are not being deposited to the bank from QBO like they had been in the desktop version.The bank will not allow us to connect accounts.' available: Yes.
The acct settings issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the acct settings issue yourself by looking for a resolution described in the article. If it is a complex acct settings issue or you are unable to solve the issue, you may contact us by clicking here or by using other acct settings support options.
For more information about resolving issues related to acct settings in Quickbooks/QBO or to get support for the issue 'Customer CC payments are not being deposited to the bank from QBO like they had been in the desktop version.The bank will not allow us to connect accounts.', click the link below: