Yes, you can receive customer payments via ACH in QB desktop through the GoPayments but even thouhg receiving an ACH in QBO (online) is free, QB charges $1 for doing the same in desktop.

 

https://quickbooks.intuit.com/payments/legal/TOC102017/standard-pricing-schedule-sep2017/

 

I would suggest two things, one that you might save your customers 55 […]

Resolution for 'ACH Bill Pay issue: 'ACH Bill Pay with Quickbooks Desktop' available: Yes.

The ACH Bill Pay issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the ACH Bill Pay issue yourself by looking for a resolution described in the article. If it is a complex ACH Bill Pay issue or you are unable to solve the issue, you may contact us by clicking here or by using other ACH Bill Pay support options.

For more information about resolving issues related to ACH Bill Pay in Quickbooks/QBO or to get support for the issue 'ACH Bill Pay with Quickbooks Desktop', click the link below: