There’s an Activities field at the bottom of the invoice which shows when the customer viewed it. However, it doesn’t specify the email address used by the customer. We’d appreciate any feedback and suggestions you can send to our developers. Just click the Gear icon and select Feedback.

Resolution for 'Activities field issue: 'Is it possible to see who “Viewed” an invoice when it is marked as such? And is it possible to see when that person “viewed” it?' available: Yes.

The Activities field issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Activities field issue yourself by looking for a resolution described in the article. If it is a complex Activities field issue or you are unable to solve the issue, you may contact us by clicking here or by using other Activities field support options.

For more information about resolving issues related to Activities field in Quickbooks/QBO or to get support for the issue 'Is it possible to see who “Viewed” an invoice when it is marked as such? And is it possible to see when that person “viewed” it?', click the link below: