“it only has the pricing to the customer and is not all that accurate.”

It is Sales; not Item setup values and not purchases. It is Accurate because it is based on Actual Sales, and the setting for the item on the sales transactions, and the tax applicable to that customer […]

Resolution for 'Actual Sales issue: 'The STLR runs items with customer pricing not the price we pay. Is it possible to add those vendors to find out the quarterly sales tax through vendors instead of items?' available: Yes.

The Actual Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Actual Sales issue yourself by looking for a resolution described in the article. If it is a complex Actual Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Actual Sales support options.

For more information about resolving issues related to Actual Sales in Quickbooks/QBO or to get support for the issue 'The STLR runs items with customer pricing not the price we pay. Is it possible to add those vendors to find out the quarterly sales tax through vendors instead of items?', click the link below: