Let’s check your sales tax settings and remove the state of Arkansas from being greyed out. This way, you’ll be able to include the agency on sales tax rate.

 

Here are the steps you can follow to accomplish this:

  1. Select Taxes from the left menu, then choose Sales Tax.
  2. Go to […]

Resolution for 'Add agency issue: 'I’m trying to set up Sales Tax and when I go to add an agency it won’t let me select my state of Arkansas. It’s grey’d out.' available: Yes.

The Add agency issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Add agency issue yourself by looking for a resolution described in the article. If it is a complex Add agency issue or you are unable to solve the issue, you may contact us by clicking here or by using other Add agency support options.

For more information about resolving issues related to Add agency in Quickbooks/QBO or to get support for the issue 'I’m trying to set up Sales Tax and when I go to add an agency it won’t let me select my state of Arkansas. It’s grey’d out.', click the link below: