There are two possible reasons why you can’t find or connect to your bank:

  1. Many banks have multiple names on our list. Make sure you have selected the correct one.
  2. Your bank might not connect to all types of accounts (personal accounts vs. business accounts, for example).

Follow these steps to verify that you can […]

Resolution for 'add my bank issue: 'If you can’t find or connect to your bank (downloaded transactions)' available: Yes.

The add my bank issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the add my bank issue yourself by looking for a resolution described in the article. If it is a complex add my bank issue or you are unable to solve the issue, you may contact us by clicking here or by using other add my bank support options.

For more information about resolving issues related to add my bank in Quickbooks/QBO or to get support for the issue 'If you can’t find or connect to your bank (downloaded transactions)', click the link below: