“my only option is to ‘Add’. I do not have a button called ‘find matching transactions’.”

Switch radio button from “Add” to “Find Match (which is next to Add radio button you saw) and then you will see match transactions.

Resolution for 'Add radio issue: 'Where is the ‘find other matching transactions’ button?' available: Yes.

The Add radio issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Add radio issue yourself by looking for a resolution described in the article. If it is a complex Add radio issue or you are unable to solve the issue, you may contact us by clicking here or by using other Add radio support options.

For more information about resolving issues related to Add radio in Quickbooks/QBO or to get support for the issue 'Where is the ‘find other matching transactions’ button?', click the link below: