If your accountant requested documents, you should be able to upload them in the request. If you want to initiate a conversation with him in this feature, it is not available at this time.
Resolution for 'add requests issue: 'How do I add requests in new My Accountant section' available: Yes.
The add requests issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the add requests issue yourself by looking for a resolution described in the article. If it is a complex add requests issue or you are unable to solve the issue, you may contact us by clicking here or by using other add requests support options.
For more information about resolving issues related to add requests in Quickbooks/QBO or to get support for the issue 'How do I add requests in new My Accountant section', click the link below: