It will depend on which version you have

  • Simple Start has 1 user + 2 Accountant Firm Users
  • Essentials has 3 users + 2 Accountant Firm users
  • Plus has 5 5 users + 2 Accountant Firm Users

Some versions also let you add Reports Only or Time Tracking Users, these do […]

Resolution for 'additional users issue: 'How many users can I have on Quickbooks online? I have 5 but I was able to add a 6th. Is there additional charges?' available: Yes.

The additional users issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the additional users issue yourself by looking for a resolution described in the article. If it is a complex additional users issue or you are unable to solve the issue, you may contact us by clicking here or by using other additional users support options.

For more information about resolving issues related to additional users in Quickbooks/QBO or to get support for the issue 'How many users can I have on Quickbooks online? I have 5 but I was able to add a 6th. Is there additional charges?', click the link below: