Updated (10/19/2015) – Our team is actively engaged and working to solve the issue. Thank you for your patience.
We have identified an issue that is impacting a small number of QuickBooks Online users. When using the Reconcile tool, some users are seeing that transactions are misaligned, missing or cut off.
Resolution for 'Additionally issue: 'When using the Reconcile tool, some transactions are misaligned, missing or cut off.' available: Yes.
The Additionally issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Additionally issue yourself by looking for a resolution described in the article. If it is a complex Additionally issue or you are unable to solve the issue, you may contact us by clicking here or by using other Additionally support options.
For more information about resolving issues related to Additionally in Quickbooks/QBO or to get support for the issue 'When using the Reconcile tool, some transactions are misaligned, missing or cut off.', click the link below: