Resolved (9/25/2015) – Our team has resolved this issue! If you believe you’re still experiencing this behavior, please contact our Online Support team as your situation may be unique.  We thank you for your patience and understanding. 

If you are experiencing this issue, click here to let us know.

We have […]

Resolution for 'administrator has not granted you access issue: 'I am trying to access my file and see “Your administrator has not granted you access to QuickBooks Online. Please contact your system administrator with any questions.”' available: Yes.

The administrator has not granted you access issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the administrator has not granted you access issue yourself by looking for a resolution described in the article. If it is a complex administrator has not granted you access issue or you are unable to solve the issue, you may contact us by clicking here or by using other administrator has not granted you access support options.

For more information about resolving issues related to administrator has not granted you access in Quickbooks/QBO or to get support for the issue 'I am trying to access my file and see “Your administrator has not granted you access to QuickBooks Online. Please contact your system administrator with any questions.”', click the link below: