In QuickBooks Desktop, there are ways on how to access your account even if you don’t have the Admin information. You can reset your password by using a challenge question or by using a reset code. Here’s an article with step by step instructions on how to

Resolution for 'admins login issue: 'The person who set up QB (and was the Admin) has left. No info left. Don’t know what email she used to set up Admin and can’t access Admin to update password. Help!' available: Yes.

The admins login issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the admins login issue yourself by looking for a resolution described in the article. If it is a complex admins login issue or you are unable to solve the issue, you may contact us by clicking here or by using other admins login support options.

For more information about resolving issues related to admins login in Quickbooks/QBO or to get support for the issue 'The person who set up QB (and was the Admin) has left. No info left. Don’t know what email she used to set up Admin and can’t access Admin to update password. Help!', click the link below: