Section I: DDF Files Damaged

  1. Select Maintain, and then click Company Information.
  2. Note your Directory.
  3. Close Sage 50.
  4. Browse to your company directory.
  5. Select to sort files by Type.
  6. Delete all *.DDF files.
  7. Verify you can save a payment.

Section II: Damaged Pervasive Installation

  1. Close Sage 50 on a computers.
  2. Completely¬†remove and reinstall the Pervasive PSQL Workgroup Engine on the machine […]

Resolution for 'Adviser issue: 'Error: “The exception unknown software exception (0xc0020001) occurred in the application at location 0x77e4bef7. Click OK to terminate the program.”' available: Yes.

The Adviser issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Adviser issue yourself by looking for a resolution described in the article. If it is a complex Adviser issue or you are unable to solve the issue, you may contact us by clicking here or by using other Adviser support options.

For more information about resolving issues related to Adviser in Quickbooks/QBO or to get support for the issue 'Error: “The exception unknown software exception (0xc0020001) occurred in the application at location 0x77e4bef7. Click OK to terminate the program.”', click the link below: