I’ve found the following article to be of help when it comes to alignment:

http://support.qbo.intuit.com/support/answers.cfm?faq_id=6395

Please take a look and let me know if you have any further questions regarding the process.

Resolution for 'alignment question issue: 'Using QB online; check printing alignment question' available: Yes.

The alignment question issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the alignment question issue yourself by looking for a resolution described in the article. If it is a complex alignment question issue or you are unable to solve the issue, you may contact us by clicking here or by using other alignment question support options.

For more information about resolving issues related to alignment question in Quickbooks/QBO or to get support for the issue 'Using QB online; check printing alignment question', click the link below: