When you restore a deleted or make a customer inactive, it shouldn’t delete the information and other history. Try running the Transaction List by Customer and select All Dates for the report period.
- Click on Reports and type in “Transaction List by Customer”
- Select Customize at the top.
- Click Filter, put a check mark […]
Resolution for 'All Dates issue: 'Where would I find account history for a deleted customer?' available: Yes.
The All Dates issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the All Dates issue yourself by looking for a resolution described in the article. If it is a complex All Dates issue or you are unable to solve the issue, you may contact us by clicking here or by using other All Dates support options.
For more information about resolving issues related to All Dates in Quickbooks/QBO or to get support for the issue 'Where would I find account history for a deleted customer?', click the link below: