Best thing to do, IMO, is to start a new file. go to File > New Company.

If you have customers, vendors, items, etc. that you would like to move from the old file to the new file, open the old file. Go to File > Utilities > Export […]

Resolution for 'all the figures issue: 'I last used QB a year ago, i now want to start using it again. How do i zero all the figures and start from fresh?' available: Yes.

The all the figures issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the all the figures issue yourself by looking for a resolution described in the article. If it is a complex all the figures issue or you are unable to solve the issue, you may contact us by clicking here or by using other all the figures support options.

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