This could be historic transactions.

My suggestion to correct is the following.

  1. If you have a suspense account in CoA then move to step 4 if not go to step 2
  2. Go to Transactions > Chart of Accounts
  3. Add new account named suspense set up as income item
  4. Open product/service with […]

Resolution for 'allocated all sales featuring issue: 'Why are some of my income accounts being grouped into a totally different one when on the Products & Services list, they are definitely seperate?' available: Yes.

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