gear>settings>company settings

Advanced>automatically apply credits, edit and set to no

can not answer about the logo, sorry

Resolution for 'allocating credits issue: 'Please can you advise how we can prevent QB from automatically allocating credits to invoices?' available: Yes.

The allocating credits issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the allocating credits issue yourself by looking for a resolution described in the article. If it is a complex allocating credits issue or you are unable to solve the issue, you may contact us by clicking here or by using other allocating credits support options.

For more information about resolving issues related to allocating credits in Quickbooks/QBO or to get support for the issue 'Please can you advise how we can prevent QB from automatically allocating credits to invoices?', click the link below: