We are waiting for a fix in a future update or release of Sage 300 Trade Specialty Cash Management.

As available workarounds:

  • Check the Allow reconciliation when out of balance box.
  • Uncheck a reconciled item and recheck it.

Both options should make the Reconcile button available so that the reconciliation can be completed.

You can […]

Resolution for 'Allow reconciliation issue: 'Unable to complete zero balance reconciliation in Cash Management (Reconcile button grayed out)' available: Yes.

The Allow reconciliation issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Allow reconciliation issue yourself by looking for a resolution described in the article. If it is a complex Allow reconciliation issue or you are unable to solve the issue, you may contact us by clicking here or by using other Allow reconciliation support options.

For more information about resolving issues related to Allow reconciliation in Quickbooks/QBO or to get support for the issue 'Unable to complete zero balance reconciliation in Cash Management (Reconcile button grayed out)', click the link below: