When the deposit is downloaded from the bank, you should MATCH it to the payment.  If you ADD, then you get the duplicate.  Here’s a QB Power Hour where I covered downloaded transactions in QuickBooks Online (fast forward to that part if you want to) and show how to ADD, MATCH, set […]

Resolution for 'America checking account issue: 'We’ve have an issue when our customers pay by check. QB is recording the payment and then it is also recording the deposit from our Bank of America checking account.' available: Yes.

The America checking account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the America checking account issue yourself by looking for a resolution described in the article. If it is a complex America checking account issue or you are unable to solve the issue, you may contact us by clicking here or by using other America checking account support options.

For more information about resolving issues related to America checking account in Quickbooks/QBO or to get support for the issue 'We’ve have an issue when our customers pay by check. QB is recording the payment and then it is also recording the deposit from our Bank of America checking account.', click the link below: