AMEX to Citi: Costco changed cc from AMEX to Citi, I created a new CC account for Citi and transfered the balance from the AMEX card to it. Tried to reconcile but previous amount is 0.
Yes, as that is the open balance of the account before the transferred balance was added.
Resolution for 'AMEX to Citi issue: 'Costco changed cc from AMEX to Citi, I created a new CC account for Citi and transfered the balance from the AMEX card to it. Tried to reconcile but previous amount is 0.' available: Yes.
The AMEX to Citi issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AMEX to Citi issue yourself by looking for a resolution described in the article. If it is a complex AMEX to Citi issue or you are unable to solve the issue, you may contact us by clicking here or by using other AMEX to Citi support options.
For more information about resolving issues related to AMEX to Citi in Quickbooks/QBO or to get support for the issue 'Costco changed cc from AMEX to Citi, I created a new CC account for Citi and transfered the balance from the AMEX card to it. Tried to reconcile but previous amount is 0.', click the link below: