“and we used the items tab of the credit card charge to record the increase in inventory at the cost of $14.82.”

Yes, that was correct. Then, you stated it right, already: “They do not refund shipping”

The freight is Invested in the per item cost inbound. Outbound, it is not part […]

Resolution for 'amount given issue: 'How do you account for a different refund amount given by a vendor than the original cost?' available: Yes.

The amount given issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the amount given issue yourself by looking for a resolution described in the article. If it is a complex amount given issue or you are unable to solve the issue, you may contact us by clicking here or by using other amount given support options.

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