Banking menu > Enter Credit Card Charge. At the top, change it to a return/refund. You didn’t get a Vendor Credit. You got the amount Refunded to that card.

Resolution for 'amount Refunded issue: 'How do i apply a credit from vendor to show on visa' available: Yes.

The amount Refunded issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the amount Refunded issue yourself by looking for a resolution described in the article. If it is a complex amount Refunded issue or you are unable to solve the issue, you may contact us by clicking here or by using other amount Refunded support options.

For more information about resolving issues related to amount Refunded in Quickbooks/QBO or to get support for the issue 'How do i apply a credit from vendor to show on visa', click the link below: