It’s essential that you’re able to gain Master Admin status to make certain changes in the account. It sounds like you’re the Master Admin and the accountant user, however when you log into QuickBooks Online, it’s only recognizing your user ID as an accountant. Don’t worry, that can be fixed.
Resolution for 'an accountant issue: 'How do you log in as an admin when you added yourself as an accountant?' available: Yes.
The an accountant issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the an accountant issue yourself by looking for a resolution described in the article. If it is a complex an accountant issue or you are unable to solve the issue, you may contact us by clicking here or by using other an accountant support options.
For more information about resolving issues related to an accountant in Quickbooks/QBO or to get support for the issue 'How do you log in as an admin when you added yourself as an accountant?', click the link below: