You can either change the name of your customer or just keep the old information with you. If you choose to change the customer information, your changes will be reflected in other parts of QuickBooks, including previously sent invoices. Also, QuickBooks updates any recurring templates that use the previous information, including:

  • Billing Address
  • Shipping […]

Resolution for 'and name issue: 'my customer sold and changed his name…same address. Do i add new customer or edit the old one?' available: Yes.

The and name issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the and name issue yourself by looking for a resolution described in the article. If it is a complex and name issue or you are unable to solve the issue, you may contact us by clicking here or by using other and name support options.

For more information about resolving issues related to and name in Quickbooks/QBO or to get support for the issue 'my customer sold and changed his name…same address. Do i add new customer or edit the old one?', click the link below: