You posted a query related to a desktop version with the online versionow tag so it is unclear what you really are trying to do. What version and type (online or desktop) are you using?

Updates to desktop versions during product life are free and are accessible from within the program […]

Resolution for 'another involves issue: 'How do I get access to upgrade or download an upgraded version of QuickBooks (2016)? I have gotten no email messages or any communication to download.' available: Yes.

The another involves issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the another involves issue yourself by looking for a resolution described in the article. If it is a complex another involves issue or you are unable to solve the issue, you may contact us by clicking here or by using other another involves support options.

For more information about resolving issues related to another involves in Quickbooks/QBO or to get support for the issue 'How do I get access to upgrade or download an upgraded version of QuickBooks (2016)? I have gotten no email messages or any communication to download.', click the link below: