I can help you record the payment and refund transactions in QuickBooks Online.

 

First, you will have to add the payment transaction for the software services. This is to record the payment inside QBO. Next, create a vendor credit for the returned amount.

 

Here are the steps in […]

Resolution for 'AP involved issue: 'I made a payment for software services using the business credit card (transfer reflected in banking), the services was not provided, so the the vendor refunded to my credit card. How do I record this' available: Yes.

The AP involved issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AP involved issue yourself by looking for a resolution described in the article. If it is a complex AP involved issue or you are unable to solve the issue, you may contact us by clicking here or by using other AP involved support options.

For more information about resolving issues related to AP involved in Quickbooks/QBO or to get support for the issue 'I made a payment for software services using the business credit card (transfer reflected in banking), the services was not provided, so the the vendor refunded to my credit card. How do I record this', click the link below: