Application icon: When I try to open the QBO app, multiple windows open and I get the message ‘please wait while we prepare your books for you’. It never opens. What the heck!
Let’s try to refresh your app:
- Right-click the Application icon and select Quit.
- Launch the application while holding the Function (Fn) key. A prompt to reset the app will appear.
- Follow the instructions to reset the application in your system.
- Relaunch the application.
Resolution for 'Application icon issue: 'When I try to open the QBO app, multiple windows open and I get the message ‘please wait while we prepare your books for you’. It never opens. What the heck!' available: Yes.
The Application icon issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Application icon issue yourself by looking for a resolution described in the article. If it is a complex Application icon issue or you are unable to solve the issue, you may contact us by clicking here or by using other Application icon support options.
For more information about resolving issues related to Application icon in Quickbooks/QBO or to get support for the issue 'When I try to open the QBO app, multiple windows open and I get the message ‘please wait while we prepare your books for you’. It never opens. What the heck!', click the link below: