apply credit memos: Payment shows as paid on invoice, but it was not paid. How do I undo the paid invoice?
do you have the setting to apply credit memo’s automatically selected in gear>acct. & settings?
Go to the invoice that is unpaid and find the payment that is attached and unattach it (uncheck it)
Resolution for 'apply credit memos issue: 'Payment shows as paid on invoice, but it was not paid. How do I undo the paid invoice?' available: Yes.
The apply credit memos issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the apply credit memos issue yourself by looking for a resolution described in the article. If it is a complex apply credit memos issue or you are unable to solve the issue, you may contact us by clicking here or by using other apply credit memos support options.
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