Only the QuickBooks Administrator can do this task.

Here’s how:

  1. Go to the Company menu, click Set up Users and Passwords, and then click Set up Users.
  2. Select the user whose permissions you want to change.
  3. Click Edit User.
  4. Enter your changes in the windows that appear. Click Next to go […]

Resolution for 'appropriate screen issue: 'The two invoice columns entitled “Ordered” and “Pre. Invoiced” are grayed out and I need to enter data in these but cannot find a way to remove the restriction.' available: Yes.

The appropriate screen issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the appropriate screen issue yourself by looking for a resolution described in the article. If it is a complex appropriate screen issue or you are unable to solve the issue, you may contact us by clicking here or by using other appropriate screen support options.

For more information about resolving issues related to appropriate screen in Quickbooks/QBO or to get support for the issue 'The two invoice columns entitled “Ordered” and “Pre. Invoiced” are grayed out and I need to enter data in these but cannot find a way to remove the restriction.', click the link below: