Quickbooks Learn & Support Online

AR: CLEAR NO NAME AP BALANCE

For this: “(that’s what I use to reverse any AP for clients that like their AP tracked but file on a cash basis) ”

You don’t Make entries; you simply run the P&L on Cash Basis.

For this: “posted to AP without vendor name.”

Clean Up routines need to be monitored and tried again, […]

Resolution for 'AR issue: 'CLEAR NO NAME AP BALANCE' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'CLEAR NO NAME AP BALANCE', click the link below:

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AR: How to edit register view to show Class Column.

Here are the issues with this request:

First, the Register view is your perspective for how specific transactions are affecting this Balance Sheet account: Bank, Credit Card, AP, AR, etc.

Next, the specific transactions have Class in the Split details, from the Expenses and Items tab, for checking and credit card spending. […]

Resolution for 'AR issue: 'How to edit register view to show Class Column.' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'How to edit register view to show Class Column.', click the link below:

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AR: Recreated deleted Sales Tax payment with General Journal Entry, now bank statement won’t reconcile!

You cannot use JE for sales taxes; if you got rid of the original check, the Taxes will show as Unpaid, again. So, pay them using the Sales Tax function.

“Where am I going wrong?”

You avoid JE for anything where Names are involved; they do not allow you to use Items; […]

Resolution for 'AR issue: 'Recreated deleted Sales Tax payment with General Journal Entry, now bank statement won’t reconcile!' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'Recreated deleted Sales Tax payment with General Journal Entry, now bank statement won’t reconcile!', click the link below:

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AR: I am unable to delete a general journal entry that I have done incorrectly. When double clicking on it, it won’t even open up and allow editing. Any ideas?

There are a lot of issues with JE and that is why they are often not the correct transaction type for what you are doing. In general, one of the “tricks” people come up with, to resolve the biggest limitation of “Names as Source or Target” is to Leave the […]

Resolution for 'AR issue: 'I am unable to delete a general journal entry that I have done incorrectly. When double clicking on it, it won’t even open up and allow editing. Any ideas?' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'I am unable to delete a general journal entry that I have done incorrectly. When double clicking on it, it won’t even open up and allow editing. Any ideas?', click the link below:

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AR: We have an 2014 customer overpymt. I am unable to “refund to customer” due to the year is closed. Please advise the procedure to refund a customer in a closed period.

You can create a Check now, for AR for that customer name, and date it 2017.

Resolution for 'AR issue: 'We have an 2014 customer overpymt. I am unable to “refund to customer” due to the year is closed. Please advise the procedure to refund a customer in a closed period.' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'We have an 2014 customer overpymt. I am unable to “refund to customer” due to the year is closed. Please advise the procedure to refund a customer in a closed period.', click the link below:

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AR: The A/R aging summary allows you to add notes, but does not save them. Is there anyway to save the notes under this report?

clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'The A/R aging summary allows you to add notes, but does not save them. Is there anyway to save the notes under this report?', click the link below:

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AR: I have recorded at Journal Entry I don’t see it recorded anywhere although I have saved it. Where did it go?

You didn’t tell us why you used JE or which accounts you are affecting.

In general, using JE in QB is the least useful transaction and not really used for routine tasks. It bypasses Cash Vs Accrual. You don’t want to use JE for any entry needing Customer or Vendor Names; […]

Resolution for 'AR issue: 'I have recorded at Journal Entry I don’t see it recorded anywhere although I have saved it. Where did it go?' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'I have recorded at Journal Entry I don’t see it recorded anywhere although I have saved it. Where did it go?', click the link below:

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AR: I have recorded at Journal Entry I don’t see it recorded anywhere although I have saved it. Where did it go?

You didn’t tell us why you used JE or which accounts you are affecting.

In general, using JE in QB is the least useful transaction and not really used for routine tasks. It bypasses Cash Vs Accrual. You don’t want to use JE for any entry needing Customer or Vendor Names; […]

Resolution for 'AR issue: 'I have recorded at Journal Entry I don’t see it recorded anywhere although I have saved it. Where did it go?' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'I have recorded at Journal Entry I don’t see it recorded anywhere although I have saved it. Where did it go?', click the link below:

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AR: Several journal entries are not showing up in the financial statements. One I reversed, and the reversal appears. QB Mac 2011. The JEs show up in a journal report.

“as I’ve been making JE’s frequently.”

You didn’t mention the reasons you are using JE, but they are not used much in QB for routine work. They don’t report well, they bypass cash vs accrual basis reporting, they don’t allow for the use of items, they are not used for AR, […]

Resolution for 'AR issue: 'Several journal entries are not showing up in the financial statements. One I reversed, and the reversal appears. QB Mac 2011. The JEs show up in a journal report.' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'Several journal entries are not showing up in the financial statements. One I reversed, and the reversal appears. QB Mac 2011. The JEs show up in a journal report.', click the link below:

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AR: How do I resolve A/R and A/P on the cash basis Balance Sheet with journal entries?

Using JE for AP and AR creates the problem you are now having.

It cannot be cleaned up by JE and that makes it worse and is what goes wrong.

AR = invoices, credit memos and Receive Payment.

AP = bills and vendor credits and Bill Payments.

You don’t use JE for AP, AR, […]

Resolution for 'AR issue: 'How do I resolve A/R and A/P on the cash basis Balance Sheet with journal entries?' available: Yes.

The AR issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AR issue yourself by looking for a resolution described in the article. If it is a complex AR issue or you are unable to solve the issue, you may contact us by clicking here or by using other AR support options.

For more information about resolving issues related to AR in Quickbooks/QBO or to get support for the issue 'How do I resolve A/R and A/P on the cash basis Balance Sheet with journal entries?', click the link below:

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