“I did find a 2011 accountants copy which should have the data because we did not condense until 2015.”
You typically Make a Divided file (.qbx) and send to the Accountant, and they return a Changes File (.qby). Neither of those will work for you.
I recommend asking that Accountant if they […]
Resolution for 'Archive CD issue: 'how can I restore an old accountants copy from 2011 to 2016 desktop' available: Yes.
The Archive CD issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Archive CD issue yourself by looking for a resolution described in the article. If it is a complex Archive CD issue or you are unable to solve the issue, you may contact us by clicking here or by using other Archive CD support options.
For more information about resolving issues related to Archive CD in Quickbooks/QBO or to get support for the issue 'how can I restore an old accountants copy from 2011 to 2016 desktop', click the link below: