Go to chart of accts.>all the way to the right side of screen, see a gear wheel, pencil.  Click the gear wheel and select to include inactive.

Resolution for 'archived accounts issue: 'how do i find all my old accounts (archived accounts)' available: Yes.

The archived accounts issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the archived accounts issue yourself by looking for a resolution described in the article. If it is a complex archived accounts issue or you are unable to solve the issue, you may contact us by clicking here or by using other archived accounts support options.

For more information about resolving issues related to archived accounts in Quickbooks/QBO or to get support for the issue 'how do i find all my old accounts (archived accounts)', click the link below: