They’re usually on by default unless as you print you pick the “Preprinted forms” option.  You’re not doing that are you?

Resolution for 'around items issue: 'how so I get boxes around items and lines in the columns to print on an invoice?' available: Yes.

The around items issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the around items issue yourself by looking for a resolution described in the article. If it is a complex around items issue or you are unable to solve the issue, you may contact us by clicking here or by using other around items support options.

For more information about resolving issues related to around items in Quickbooks/QBO or to get support for the issue 'how so I get boxes around items and lines in the columns to print on an invoice?', click the link below: