you can NOT zero out a value for inventory that is at zero qty on hand and still has a value in QBO
it is a bug in QBO from the start.
And the bug is significant especially since QBO does not allow you to designate the purchase that you are adjusting […]
Resolution for 'asset value issue: 'how do we zero out an asset value for a zero quantity' available: Yes.
The asset value issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the asset value issue yourself by looking for a resolution described in the article. If it is a complex asset value issue or you are unable to solve the issue, you may contact us by clicking here or by using other asset value support options.
For more information about resolving issues related to asset value in Quickbooks/QBO or to get support for the issue 'how do we zero out an asset value for a zero quantity', click the link below: