This appears to have been a system-wide problem with the Keypay system that is being fixed now. Specifically, the Keypay system was doing validity checks against UTC time instead of AEST.


For part of each day, UTC and AEST time zones are on different dates, which was causing the system to […]

Resolution for 'ATO prior issue: 'STP error relating to “Payer Declaration Date”' available: Yes.

The ATO prior issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the ATO prior issue yourself by looking for a resolution described in the article. If it is a complex ATO prior issue or you are unable to solve the issue, you may contact us by clicking here or by using other ATO prior support options.

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