Let’s check your email option settings to see if you have selected Attach sales form as pdf. This is also applicable in other forms such as remittance advice, purchase orders, and etc.

Here’s how you can check:

  1. Go to the Gear () icon at the top.
  2. Click Account and Settings.
  3. Click […]

Resolution for 'Attach sales issue: 'why are remittance advise slips not attaching to emails when I send remittance advise after paying suppliers?' available: Yes.

The Attach sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Attach sales issue yourself by looking for a resolution described in the article. If it is a complex Attach sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Attach sales support options.

For more information about resolving issues related to Attach sales in Quickbooks/QBO or to get support for the issue 'why are remittance advise slips not attaching to emails when I send remittance advise after paying suppliers?', click the link below: