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audit log: All of a sudden any bills and expenses that I have manually entered are not showing up on my profit and loss reports. It’s like QBO isn’t updating. Please help!

We need to make sure that the transactions manually entered weren’t deleted from QuickBooks. Let’s pull up the Audit Log to verify.

Here’s how:

  1. Go to the Gear icon in the upper-right hand corner.
  2. Select Audit Log under Tools.

If there aren’t any deleted transactions showing on the report, that […]

Resolution for 'audit log issue: 'All of a sudden any bills and expenses that I have manually entered are not showing up on my profit and loss reports. It’s like QBO isn’t updating. Please help!' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'All of a sudden any bills and expenses that I have manually entered are not showing up on my profit and loss reports. It’s like QBO isn’t updating. Please help!', click the link below:

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audit log: Hi, I am wanting to see all the emails sent to a particular customer especially statements. How do I do this?

You can use the Audit Log file to see the emailed statements. Let me help you with the steps.

  1. Click Gear.
  2. Click Audit Log.
  3. Click the Filter drop-down. Then, choose All Users under User and edit […]

Resolution for 'audit log issue: 'Hi, I am wanting to see all the emails sent to a particular customer especially statements. How do I do this?' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'Hi, I am wanting to see all the emails sent to a particular customer especially statements. How do I do this?', click the link below:

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audit log: Journal entry does not appear on audit log

I’m here to lend a hand with determining who made the journal entry.

 

Just to clarify, are you looking in the Audit Log for when the transaction is dated? If so, this tool will sort changes based on when they were made and not on the transaction date. It will also […]

Resolution for 'audit log issue: 'Journal entry does not appear on audit log' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'Journal entry does not appear on audit log', click the link below:

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audit log: I accidentally deleted an invoice

You can check the audit log to get the details of the invoice.  Then, go in and re-create it.  If there was a payment attached to it before it was deleted, that payment is now showing as un-applied.

 

Go into receive payments and you should see an unapplied payment from your […]

Resolution for 'audit log issue: 'I accidentally deleted an invoice' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'I accidentally deleted an invoice', click the link below:

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audit log: what is an indirect edit in qbo

Indirect edits will happen when you modify a transaction that affects other transactions. This article explains the different System Administration transactions you may see in your Audit Log: https://community.intuit.com/articles/1145628.

Resolution for 'audit log issue: 'what is an indirect edit in qbo' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'what is an indirect edit in qbo', click the link below:

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audit log: IN: What does the “CL” column in a journal entry mean…looking in the “Audit Log”?

The CLR column means “Cleared”. If the journal entry is cleared in the register, it will show “C” in the CLR column. If it’s not, it will just show blank.

 

Please check screenshot below.

 

Resolution for 'audit log issue: 'IN: What does the “CL” column in a journal entry mean…looking in the “Audit Log”?' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'IN: What does the “CL” column in a journal entry mean…looking in the “Audit Log”?', click the link below:

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audit log: How can I correct a prior reconciliation without redoing it?

You can see everything that happened in the audit log. Put in the 10/31/18 date and ending balance and reconcile October again, it should quickly turn green and you should be able to hit done and move on with reconciling 11/30/18. Someone must have selected “undo” to the prior reconciliation. […]

Resolution for 'audit log issue: 'How can I correct a prior reconciliation without redoing it?' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'How can I correct a prior reconciliation without redoing it?', click the link below:

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audit log: quickbooks payments

If it is not in the audit log it did not process. The audit log is my go-to for confirming transactions were processed in QBO.

Resolution for 'audit log issue: 'quickbooks payments' available: Yes.

The audit log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the audit log issue yourself by looking for a resolution described in the article. If it is a complex audit log issue or you are unable to solve the issue, you may contact us by clicking here or by using other audit log support options.

For more information about resolving issues related to audit log in Quickbooks/QBO or to get support for the issue 'quickbooks payments', click the link below:

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