Current status (6/17/2016) – Our engineers are still working to fix this unexpected behavior. In the meantime, please use the workaround we’ve provided and thank you for your patience.

This error message has been occurring for some customers who are trying to reset their password. Our engineering team has been notified […]

Resolution for 'AuthMgrException issue: 'Why does this come up “An error occurred when resetting your password.com.intuit.platform.services.qbn.domain.auth.AuthMgrException” when I reset my password?' available: Yes.

The AuthMgrException issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the AuthMgrException issue yourself by looking for a resolution described in the article. If it is a complex AuthMgrException issue or you are unable to solve the issue, you may contact us by clicking here or by using other AuthMgrException support options.

For more information about resolving issues related to AuthMgrException in Quickbooks/QBO or to get support for the issue 'Why does this come up “An error occurred when resetting your password.com.intuit.platform.services.qbn.domain.auth.AuthMgrException” when I reset my password?', click the link below: