Automated pay runs do not lodge for STP as the ATO requires the authority to be “signed” for each pay event, you’ll need to log in to QuickBooks Payroll powered by KeyPay and send the pay event.

 

The following article covers the process: https://quickbooks.intuit.com/community/Payroll-and-STP/Create-and-lodge-a-pay-event/m-p/275361

Resolution for 'Automated pay issue: 'I use automated pay-runs, I enabled STP a couple of weeks ago, but it hasn’t been lodged with the ATO, Is there something else I should do?' available: Yes.

The Automated pay issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Automated pay issue yourself by looking for a resolution described in the article. If it is a complex Automated pay issue or you are unable to solve the issue, you may contact us by clicking here or by using other Automated pay support options.

For more information about resolving issues related to Automated pay in Quickbooks/QBO or to get support for the issue 'I use automated pay-runs, I enabled STP a couple of weeks ago, but it hasn’t been lodged with the ATO, Is there something else I should do?', click the link below: