We don’t currently have the ability to process refunds for ACH payments. You’ll need to write a check or use another form of payment to provide that refund for your customer.

Being able to run a refund from QuickBooks Online is a good idea.¬†We come out with updates based off the […]

Resolution for 'automatically process via issue: 'When you create a refund for a payment that was made via QuickBooks Payments ACH/Bank Transfer option, does the refund automatically process via ACH/Bank Transfer?' available: Yes.

The automatically process via issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the automatically process via issue yourself by looking for a resolution described in the article. If it is a complex automatically process via issue or you are unable to solve the issue, you may contact us by clicking here or by using other automatically process via support options.

For more information about resolving issues related to automatically process via in Quickbooks/QBO or to get support for the issue 'When you create a refund for a payment that was made via QuickBooks Payments ACH/Bank Transfer option, does the refund automatically process via ACH/Bank Transfer?', click the link below: