But I am not able to find the automation setting, I’m using QB online, and I have looked through “account and settings”.

Resolution for 'automation setting issue: 'When raising a credit note for a customer, QB will automatically apply this to any invoice, how do I stop this from happening? I want to leave the credit not as unapplied' available: Yes.

The automation setting issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the automation setting issue yourself by looking for a resolution described in the article. If it is a complex automation setting issue or you are unable to solve the issue, you may contact us by clicking here or by using other automation setting support options.

For more information about resolving issues related to automation setting in Quickbooks/QBO or to get support for the issue 'When raising a credit note for a customer, QB will automatically apply this to any invoice, how do I stop this from happening? I want to leave the credit not as unapplied', click the link below: