In company settings automation, uncheck the statement to recall prefill with previously entered transactions – or something like that
Resolution for 'automation issue: 'Can I stop old/previous data from defaulting in fields when I create a bill?' available: Yes.
The automation issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the automation issue yourself by looking for a resolution described in the article. If it is a complex automation issue or you are unable to solve the issue, you may contact us by clicking here or by using other automation support options.
For more information about resolving issues related to automation in Quickbooks/QBO or to get support for the issue 'Can I stop old/previous data from defaulting in fields when I create a bill?', click the link below: