Did you enter this credit using Bill, at the Top, change it to a credit?
That makes it available in the Pay Bills screen. You single-click a bill, and in the bottom, if that name has an Available Credit, it shows and you use the Set Credits button.
Resolution for 'available credit issue: 'How do I apply a credit to open bills(invoices)?' available: Yes.
The available credit issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the available credit issue yourself by looking for a resolution described in the article. If it is a complex available credit issue or you are unable to solve the issue, you may contact us by clicking here or by using other available credit support options.
For more information about resolving issues related to available credit in Quickbooks/QBO or to get support for the issue 'How do I apply a credit to open bills(invoices)?', click the link below: