When an invoice payment is non-collectible, you can clear the invoice by writing it off as a bad debt. Let me guide you on how.

 

First, you’ll need to create an account for your bad debts. Here’s how:

  1. Click on the Gear icon, choose Chart of Accounts.
  2. Click on New.
  3. Under […]

Resolution for 'Bad Debt item issue: 'Just looking for some advice on what to do when a client has been invoiced but a payment will not be received because they have now gone bankrupt, How to I close the invoice and acknowledge that this money will now not be coming in?' available: Yes.

The Bad Debt item issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Bad Debt item issue yourself by looking for a resolution described in the article. If it is a complex Bad Debt item issue or you are unable to solve the issue, you may contact us by clicking here or by using other Bad Debt item support options.

For more information about resolving issues related to Bad Debt item in Quickbooks/QBO or to get support for the issue 'Just looking for some advice on what to do when a client has been invoiced but a payment will not be received because they have now gone bankrupt, How to I close the invoice and acknowledge that this money will now not be coming in?', click the link below: