The bad accounts will be closed in the current year regardless of how you handle it – so last year stays closed.
To close the open invoices you will create a customer Credit Memo – with amount and tax codes equal to the […]
Resolution for 'Bad Debt issue: 'Bad debt from 2017' available: Yes.
The Bad Debt issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Bad Debt issue yourself by looking for a resolution described in the article. If it is a complex Bad Debt issue or you are unable to solve the issue, you may contact us by clicking here or by using other Bad Debt support options.
For more information about resolving issues related to Bad Debt in Quickbooks/QBO or to get support for the issue 'Bad debt from 2017', click the link below: